If you’ve ever had an issue with your BISP (Benazir Income Support Programme) payment, eligibility, or registration — and couldn’t get proper help from your local tehsil office — then going straight to the BISP Head Office in Islamabad might be your best option.
Many beneficiaries don’t even know they can directly approach the main office for serious complaints, appeals, or detailed guidance. In this article, I’ll walk you through everything: from the exact address and contact numbers of the Islamabad HQ to what services you can get there, and how to prepare if you’re visiting.
📌 Promise: This guide will clear your confusion and help you connect with the right department — whether you’re a new applicant or an existing beneficiary facing problems.
Contents
- 1 What is the BISP Headquarters Islamabad?
- 2 BISP Islamabad Head Office Address & Map Location
- 3 What Services Can You Get at the BISP Head Office?
- 4 How to Contact or Visit BISP Islamabad HQ
- 5 What Documents to Bring When Visiting HQ
- 6 Important Tips Before Visiting the Head Office
- 7 FAQs – Common Questions About BISP Headquarters
- 8 Quick Facts Table
- 9 Final Words (Conclusion)
What is the BISP Headquarters Islamabad?
The BISP Head Office is the main decision-making center for the Benazir Income Support Programme. All policy changes, payment approvals, complaint resolutions, and NSER surveys are ultimately managed here.
This is also the highest point of contact for those who’ve been wrongly disqualified, have blocked CNICs, or need special case handling.
Also Read: Track Your BISP August 2025 Payment Offline – Step-by-Step Guide
BISP Islamabad Head Office Address & Map Location
Here are the full details of the head office:
| Details | Information |
| Office Name | BISP Headquarters, Islamabad |
| Full Address | F-Block, Pak Secretariat, Islamabad, Pakistan |
| Phone Number (UAN) | 0800-26477 (Toll-Free) |
| Landline Number | +92-51-9246326 |
| [email protected] | |
| Official Website | www.bisp.gov.pk |
| Office Timing | Monday to Friday, 9:00 AM to 5:00 PM (Closed on Saturday & Sunday) |
| Google Maps | Search “BISP Headquarters Islamabad” in Google Maps for live navigation |
What Services Can You Get at the BISP Head Office?
You don’t need to visit for small issues — but for major problems that your tehsil or district office can’t solve, the HQ offers:
Key Services Provided:
- Complaint resolution for blocked CNICs or fingerprint mismatches
- Appeals for disqualification or ineligibility
- Verification or update of NSER survey records
- Help with disabled person status or widow case updates
- Issues with 8171 portal data mismatch
- Escalation of stuck or missing payments
- Assistance for special cases (orphans, disabled persons, senior citizens)
- Meetings with senior officers (appointment required)
How to Contact or Visit BISP Islamabad HQ
Step-by-Step Guide
Here’s how you can approach the office for help:
Option 1: Call the Helpline First
- Dial 0800-26477 (free of charge)
- Choose your language (Urdu or English)
- Share your CNIC and problem — they’ll guide whether it’s solvable locally or if you need to visit
Option 2: Send an Email
- Write your issue briefly in English/Urdu
- Mention your CNIC, registered mobile number, and district
- Attach supporting documents if needed
- Email to: [email protected]
Option 3: Visit the Office in Person
- Bring your original CNIC
- Take any SMS alerts, complaint slips, or NADRA tokens with you
- Best time to visit: Before 11 AM to avoid long queues
What Documents to Bring When Visiting HQ
To avoid delays and make your visit smooth, bring:
- Original CNIC (no copies only)
- Any BISP SMS alerts or disqualification messages
- NADRA biometric slips if fingerprint issues occurred
- Any previous complaint slips or 8171 tracking numbers
- Disability, death, or income certificates if applicable
These documents help staff verify your status faster and solve your issue on the spot.
Important Tips Before Visiting the Head Office
- Try calling first. Many issues can be solved over the phone or by local office.
- Don’t forget your original ID card and any related paperwork.
- Behave respectfully — the staff is more cooperative when approached politely.
- Expect delays if it’s close to salary release dates (15–30th of the month).
FAQs – Common Questions About BISP Headquarters
Kya Islamabad Head Office sab ke liye open hai?
Yes, but it’s better to call first and confirm if your case needs head office attention.
Kya online complaint bhejne se kaam ban sakta hai?
Ji haan, agar aap email complete details ke sath bhejein, to response milta hai.
CNIC block hone ka koi offline hal hai?
Yes — you can take NADRA print and your original CNIC to BISP HQ for verification.
Quick Facts Table
| Feature | Details |
| Head Office Location | Pak Secretariat, Islamabad |
| Contact Numbers | 0800-26477 (UAN), 051-9246326 |
| Issues You Can Resolve | Blocked CNICs, biometric issues, disqualification, etc. |
| Best Time to Visit | Monday to Friday, early hours (before 11 AM) |
| Appointment Required? | Not always, but helpful for serious cases |
| Email Support Available? | Yes – [email protected] |
Also Read: 8171.bisp.gov.pk Portal for Check BISP Payment – Latest CNIC Verification Method
Final Words (Conclusion)
If you’ve been running in circles trying to fix your BISP issues and feel like no one is helping — Islamabad HQ is your final backup. It’s not always the fastest option, but it’s the most authoritative place where real action happens.
Whether your CNIC is blocked, fingerprint issue is pending, or you’ve been wrongly marked as ineligible — don’t lose hope. Gather your documents, stay calm, and follow the contact methods above. InshaAllah, your problem will get resolved.