Lost CNIC? Here’s How to Get Your BISP Payment Without Delay – Complete August 2025 Guide

If your Computerised National Identity Card (CNIC) has gone missing right before your Benazir Income Support Programme (BISP) payment date, I know exactly how stressful it can feel. You have been waiting for your 8171 Ehsaas Kafalat installment, and now the card you need for withdrawal is nowhere to be found.

The good news is that losing your CNIC does not mean losing your payment. In fact, BISP has clear rules for such cases, and if you act quickly, you can still receive your cash without major delays.

Quick Facts – Lost CNIC & BISP Payments

Topic	Latest Info (Aug 2025)
CNIC Replacement Time	7–10 working days (Normal) / 2–3 days (Urgent)
Temporary Payment Option	Yes with NADRA Slip + Biometric Verification
Required Documents	FIR copy (optional), old CNIC number, NADRA slip, mobile SIM in your name
BISP Helpline	0800-26477
Eligibility Re-check?	Not required if already registered in BISP
Payment Hold Period	Up to 90 days before returning to central account

Can You Receive BISP Payment Without Your CNIC Card?

Yes, it is possible. BISP payments are made through agents like HBL Konnect, Bank Alfalah, and authorised Point of Sale (POS) shops. Normally, you need your CNIC for identity proof and biometric verification.

When your CNIC is lost, BISP allows alternative identity proof, specifically the NADRA replacement slip, along with thumb verification. This ensures genuine beneficiaries do not lose access to their funds.

جب آپ کا شناختی کارڈ گم ہو جاتا ہے تو، BISP متبادل شناختی ثبوت کی اجازت دیتا ہے، خاص طور پر انگوٹھے کی تصدیق کے ساتھ نادرا کی تبدیلی کی پرچی۔ یہ یقینی بناتا ہے کہ حقیقی فائدہ اٹھانے والے اپنے فنڈز تک رسائی سے محروم نہ ہوں۔

Also Read: How to Check Your PMT Score for BISP 8171 Payment – August 2025 Guide

Immediate Steps for BISP Beneficiaries When CNIC is Lost

If your CNIC is lost near the payment date, timing is everything. Follow these steps quickly:

1. Visit NADRA and apply for a Duplicate CNIC immediately.
2. Keep your NADRA receipt/slip safe as your temporary identity proof.
3. Write down your old CNIC number from any document, SMS, or family member’s record.
4. Call the BISP helpline (0800-26477) to:
   • Inform them about your lost card
   • Confirm your payment status
   • Ask about the nearest payment agent that accepts NADRA slips

The NADRA Slip Method for Collecting BISP Payments Without CNIC

Here is the process to collect your BISP money using your NADRA token slip:

1. Go to your nearest authorised BISP payment centre (HBL Konnect, Bank Alfalah agent, or designated POS shop).
2. Show your NADRA slip to the payment agent.
3. The agent will verify your details in the BISP system.
4. Provide biometric thumb verification.
5. If fingerprints match, your payment will be processed instantly.

What to Do If a BISP Payment Agent Refuses Your NADRA Slip

Sometimes agents are not updated on the slip policy. If this happens:

• Politely explain that BISP allows NADRA slip with biometric verification as valid ID.
• Ask them to check the latest BISP agent guidelines.
• If they still refuse:
  1. Visit another authorised agent in your area.
  2. Go to the BISP Tehsil Office for manual payment approval.
  3. Request a payment hold until your duplicate CNIC is issued.

Step-by-Step Duplicate CNIC Process for BISP Beneficiaries

Replacing your lost CNIC is simple if you follow NADRA’s procedure:

1. Go to the nearest NADRA Registration Centre.
2. Take any photocopy or old record of your CNIC number (optional but helpful).
3. Fill out the Duplicate CNIC Application Form.
4. Provide thumbprints, photograph, and signature.
5. Pay the fee:
   • Normal Service: 7–10 working days
   • Urgent Service: 2–3 working days
6. Collect your new CNIC when ready.

Common Problems & Solutions

Problem	Solution
Agent refuses NADRA slip	Try another agent or go to Tehsil Office
Thumb verification fails	Visit Tehsil Office for manual verification
Payment returned to head office	Request re-disbursement after CNIC arrives
No NADRA office nearby	Use Mobile NADRA Van Service
Payment shows “Pending”	Call 8171 or visit BISP help desk

Real-Life Beneficiary Tips

• In many districts, female beneficiaries can send a close family member with their own CNIC plus the NADRA slip if they cannot go personally, but this requires local BISP approval.
• If biometric verification fails repeatedly, BISP Tehsil Offices can process payments manually after proper ID checks.
• For urgent needs, applying for an Urgent CNIC at NADRA can reduce waiting time to as little as 48 hours.

Also Read: BISP Digital Wallet 2025 – How to Use & Receive Payments

Frequently Asked Questions About BISP and Lost CNIC

Can I collect my BISP money with only my CNIC number?
No, you must have either the CNIC card or a NADRA slip plus biometric verification.

Will BISP cancel my payment if my CNIC is lost?
No, your money is safe until collected, usually for up to 90 days.

Can someone else collect my payment on my behalf?
Only in special approved cases with written permission from BISP.