Complaint Process for CM Punjab Rashan Card 2025 – Full Guide

Complaint Process for CM Punjab Rashan Card 2025 – Full Guide

Govt of Punjab has announced distribution of the CM Punjab Rashan Card from May 1, 2025. This step, taken by Chief Minister Maryam Nawaz Sharif, will help many poor and needy families across Punjab. These cards will provide free or discounted food items like flour, sugar, rice, and oil. The program focuses on lower class families with low income, especially daily wage workers. In this article, we will explain who will get the card, how to register, and what to do if you face any issue or want to file a complaint. Read this complete article carefully.

StepDetails
Who Can ComplainEligible Punjab residents not receiving the card or facing issues
Where to GoVisit Khidmat Markaz or use the online PSER  web portal
What to BringValid CNIC and any proof of aid or registration
Follow-UpGet SMS or call with complaint status after submission

CM Punjab Rashan Card Complaint Process

The CM Punjab Rashan Card is a helpful step by the government, but sometimes people may face problems like not receiving the card, registration errors, or being wrongly marked as ineligible. In such cases, a complaint process is available. You can visit your nearest Khidmat Markaz or use the online PSER portal to report your issue. It is important to keep your CNIC and any proof of previous aid with you. Officials will listen to your complaint and guide you on what to do next. The government wants to make this program easy and fair for everyone.

You may also read: How You Can Edit Your CM Punjab Rashan Card Application After Submission 2025

Who Can File a Complaint for Punjab Rashan Card?

Anyone who believes they are eligible but didn’t receive the CM Punjab Rashan Card can file a complaint. This includes those who received Rs. 10,000 in the Ramzan package but didn’t get the card, completed the PSER survey but aren’t listed, provided correct information but were marked ineligible, or were asked to pay bribes. Complaints can be filed free of charge, and the process is transparent and accessible to everyone.

Steps to File a Rashan Card Complaint in Simple Way

If you face any issue with the Rashan Card, you can follow these simple steps:

  1. Visit your nearest Khidmat Markaz
  2. Bring your original CNIC
  3. Tell the staff clearly about your problem
  4. If possible, show proof like an old message or receipt
  5. Fill the complaint form with your details
  6. Wait for the SMS or call from the department

The staff at the Khidmat Markaz is trained to help you. If you are not satisfied, you can also contact the helpline provided on the PSER portal.

Important Rules Before Filing a Complaint

Before you complain, make sure you check these things. This will help you avoid wasting time:

  • You must be a resident of Punjab
  • You must have a valid CNIC
  • Your monthly income should be less than Rs 50,000
  • You should not be a tax filer
  • You should not have any government job

Only one person from each household can get the card. If you do not meet these conditions, your complaint may be rejected.

Common Problems in Rashan Card Process and Their Solutions

Some people face these common issues while applying or receiving the card:

  • Problem: Didn’t receive the card even after receiving the Ramzan amount
    Solution: Visit Khidmat Markaz with your CNIC and proof of payment
  • Problem: Already registered in PSER but still not eligible
    Solution: Get your data rechecked
  • Problem: Name was listed but someone else collected the card
    Solution: Report it immediately and file a written complaint
  • Problem: Asked to pay money during survey or registration
     Solution: Report the person to the officials – this is illegal

Also Read: Documents Required for CM Punjab Rashan Card in 2025

Government’s Message About Rashan Card Complaints

The Punjab government wants every eligible family to get help. They have made the complaint process simple and free. If anyone tries to cheat you or asks for money, you must report them. The goal of the Rashan Card is to give respectful help to poor people. This is not just aid, but a way to give dignity and care to those who need it most. That’s why complaints are taken seriously, and actions are taken quickly.

Conclusion

In this article, we are sharing all the details about the Complaint Process for CM Punjab Rashan Card. We explained who can file a complaint, what steps to follow, and how the Punjab government is handling this system. If you think you deserve the card and did not get it, do not stay quiet. Visit nearest Khidmat Markaz or go to the online portal and file the complaint. The system is made for you, and your voice matters.

FAQs

Can I file a complaint online without visiting Khidmat Markaz?

Yes, if you have access to the internet, you can visit the official PSER website and check complaint options there.

What if my CNIC is expired, can I still complain?

Will I get any message after submitting the complaint?

Can two people from one family file separate complaints?

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